GlazeDesk learns how your window and door business works — then handles quoting, customer follow-ups, and job tracking in your tone, on your terms. The only platform built with AI for fenestration installers.
14 days free · No credit card required
Open Quotes
£42.8k
Active Jobs
17
Revenue MTD
£128.6k
Job Board
Built for every type of installer
How it works
James Whitfield
via Checkatrade
What they want
Replacement windows for a 1930s semi — 8 casements, 1 bay window, and a composite front door. White uPVC, A-rated glass. Budget around £8,000–£10,000.
Hi, I need quotes for replacing all the windows in my semi. 8 windows including a bay at the front, plus a new front door. Currently got old wooden frames that are rotting.
2:14 PM
Great, I can help with that! A few quick questions: Are you thinking uPVC, aluminium, or timber frames? Is the bay 3-panel or 5-panel? Any preference on glass — standard double, triple, or acoustic?
2:14 PM
uPVC for everything. The bay is 3-panel. Just standard double glazing is fine. Oh and can the front door be anthracite grey?
2:15 PM
Perfect. uPVC casements, 3-panel bay, and an anthracite grey composite door. Could you confirm — are the upstairs windows casement or tilt-and-turn? And do you need any obscure glass for bathrooms?
2:16 PM
Budget
& timeline
Specs
Frame, glass, colour
Photos
Existing windows
Install info
Scaffolding, access
James Whitfield — 14 Oakfield Road, Maidstone
Type
Full house
Budget
£8,000–£10,000
Frame
uPVC White
Door
Composite — Anthracite
No copy-pasting from emails. No phone tag. No missed Checkatrade leads.
Once the AI has gathered what the customer needs, GlazeDesk checks your supplier catalogue, pulls costs from your pricing matrix, and builds a detailed quote for you to review before it goes out.
VEKA Matrix 70 — profile in stock
4 similar full-house replacements
All specs match VEKA product matrix
Quote breakdown
Planned installation stages
The money you're owed shouldn't depend on you remembering to chase it. GlazeDesk handles follow-ups, renewals, and payment collection automatically.
When every homeowner gets 3–5 quotes, the installer who follows up wins.
Quote sent to customer
WhatsApp: "Just sent your quote — any questions about the specs?"
Email: "Quick reminder — your quote for 14 Oakfield Road is ready."
SMS: "We’ve got availability in May. Shall I pencil you in?"
WhatsApp: "Would a payment plan help? We offer 0% finance."
Flags to you: "No response — call or close?"
Previous customers are your most profitable source of work. GlazeDesk makes sure you never miss a callback.
Harrison Family
Conservatory roof clean & inspect
Williams Residence
Patio doors sticking — needs adj.
Cooper Property
Sash window service — draught issue
Thompson Family
Replacement quote from 2024 — follow up?
AI reaches out at the right time with a personalised message referencing their last job.
Friendly reminders that escalate in tone, across every channel, before you have to pick up the phone yourself.
"Just a reminder — your deposit invoice of £3,250 is due in 3 days."
"This is now 5 days overdue — shall I resend the payment link?"
"This is now 14 days overdue. Please arrange payment to avoid delays."
In a market where every homeowner gets 3–5 quotes, systematic follow-up is the difference between a 20% and a 30% conversion rate. At £6,000 average job value, that's £624,000/year in additional revenue.
Proactive updates, installation confirmations, and aftercare reminders — all handled automatically. Customers stop chasing you because they already know what's happening.
AI coordinates with the customer on access times and site prep. Sends confirmations and reminders automatically.
"Hi James, confirming your window survey for Thursday at 10am. Our surveyor Steve will need access to all rooms."
"Reminder: Steve is visiting tomorrow at 10am for your window survey. He’ll need about 90 minutes."
"Steve is on his way — ETA 15 minutes. See you shortly!"
Customers get updates as their job moves through production — so they're not calling you to ask “when are my windows coming?”
Your windows have been ordered with VEKA. Estimated fabrication time is 4–6 weeks.
Your windows are in production and on track. We’ll confirm your installation date shortly.
Your windows arrive Monday. Installation is booked for Wednesday 14th–Friday 16th May.
Sent automatically when the job moves to the next stage. Via WhatsApp, email, or SMS.
Automated outreach turns one-time installations into long-term customer relationships and referral opportunities.
Post-install check-in
Any issues with operation or condensation?
First service reminder
Check handles, hinges, drainage holes
Annual service
Full inspection, lubricate hardware, check seals
Warranty expiry
Offer extended warranty or upgrade
Build professional window and door quotes in minutes — casements, bi-folds, composites, or full house replacements. Configure products from your supplier catalogue, send a one-click approval link, and auto-convert to a job the moment they say yes.
Whitfield — Full House Replacement
Drag casement windows, bi-folds, and conservatories through your production stages. Your whole team sees what's next.
Bay Window + 8 Casement — Whitfield
Composite Door — Patel
Conservatory — Chen
Bi-Fold Doors — Origin OB-72
French Doors — Rehau Rio
Casement Windows — Harrison
Sash Windows — Patel
Tilt & Turn — Thompson
Send a message below — just like a homeowner would — and watch the AI handle the enquiry in real time.
Send a message to start the conversation
Email, SMS, WhatsApp, webchat, Checkatrade, and phone \u2014 all in one view. AI classifies enquiries by product type and urgency.
James Whitfield — via Checkatrade
2 minutes ago · Quote #1087
Customer wants to proceed. Requesting door style change (Flint → Berkley) and asking about finance options. Related: Quote #1087.
Track homeowners, property developers, architects, and housing associations. Full job history, revenue per customer, and lead source attribution (Checkatrade, MyBuilder, Bark, direct).
Liniar, VEKA, Rehau, Deceuninck, Origin, Solidor — your supplier’s product matrix loaded once. AI configures frame material, profile, glass spec, colour, hardware, and energy rating.
Invoice for installations, accept deposits and stage payments via Stripe, auto-chase overdue balances. Integrates with Xero and QuickBooks.
Track FENSA registrations per installation. Auto-remind when certificates are due. Keep compliance documentation linked to every job.
Revenue, active jobs, upcoming survey and installation dates, lead source performance, and a live activity feed — your business at a glance.
Owner, Admin, Sales, Surveyor, Installer — everyone sees what they need, nothing they don’t.
No per-user fees. No surprise charges. Start free, upgrade when you're ready.
Everything to run your installation business
For growing installers that need more
For multi-branch operations
Legacy software was built for a different era. GlazeDesk gives you everything AdminBase and Salestracker offer — plus a modern, AI-native platform with tools they simply don't have.
| Feature | GlazeDesk | AdminBase | Salestracker | Tommy Trinder |
|---|---|---|---|---|
| Multi-channel inbox (WhatsApp/SMS/webchat) | WhatsApp only (new) | SMS only | ||
| AI inbound handling (phone, email, web) | ||||
| AI product configuration & quoting | Manual | |||
| Automated quote follow-up sequences | SMS only | |||
| AI photo analysis (site → estimate) | ||||
| Supplier product catalogue (VEKA, Liniar, etc.) | ||||
| Lead aggregator integration (Checkatrade, Bark) | Manual | Some | ||
| Seasonal reminder campaigns | ||||
| FENSA registration tracking | ||||
| Customer portal | New | |||
| Survey & installation scheduling | ||||
| Finance integration | ||||
| Job costing & margin tracking | Basic | |||
| Advanced reporting & dashboards | Basic | |||
| API & webhooks | ||||
| Unlimited team members | Per-user | Per-user | Per-user |
Comparison based on publicly available information as of 2026. Features may vary by plan.
“We replaced AdminBase and three spreadsheets with GlazeDesk. Quoting a full house of windows used to take 45 minutes — now the AI configures the VEKA specs and generates the quote in under 5 minutes. We’re quoting twice as many jobs.”
Steve Palmer
Owner at Palmer Windows & Doors
“The follow-up sequences are a game-changer. We used to send a quote and hope for the best. Now GlazeDesk chases every quote on WhatsApp — our conversion rate went from 18% to 27% in the first two months.”
Rebecca Hayes
Sales Manager at South Coast Glazing
“We get 60+ Checkatrade leads a week. Before GlazeDesk, half of them went unanswered because we were on-site. Now the AI responds in 30 seconds, qualifies the job, and books a survey. We haven’t missed a lead since.”
Mark Davidson
Director at Davidson Home Improvements
“The AI inbox alone was worth switching. It knows the difference between a casement quote request and a warranty call. Routes everything to the right person. Drafts follow-ups that sound exactly like our office manager.”
Karen Mitchell
Office Manager at Clearview Windows
“Our quoting time dropped by 80%. Casements, bi-folds, composite doors — I pick the supplier, the AI configures it, I adjust the margin, and the customer gets a professional quote on their phone. They approve with one tap.”
Dan Cooper
Sales Lead at Cooper Fenestration
“Finally, software that understands how an installation business actually works. Survey, order, fabrication wait, delivery, install, FENSA — the job board matches our real workflow. AdminBase never did that properly.”
Jenny Blackwell
Operations Director at Blackwell Windows Group
Get your installation business organised in under an hour. 14-day free trial, no credit card, no contracts.